So you have decided to invest in a telemedicine Delray Beach FL platform for your healthcare organization. While there are many telehealth partners out there, some of them may not be suitable for your needs. The following are some tip to help you choose a partner that can help extend the reach of your practice.
First of all, you need to consider provider scheduling. A good telemedicine portal should be able to reduce the administrative burden on support staff. The platform should allow patients to schedule appointments with their providers without burdening receptionists. The platform should also be flexible enough to allow receptionists and other support staff in your organization to schedule appointments for patients. Make sure that your platform has features for sending appointment reminders to avoid no-shows.
When looking for the right telemedicine Delray Beach FL platform, you also need to consider ease of use for providers. The most significant indicator for the success of any telemedicine platform, in any practice, is how easy it is to use. Remember that providers are already operating under tight time constraints. In case platform is hard to learn or use, providers will not want to use it.
Before you commit to any telemedicine platform, make sure that you try it out. You should have access to webinars as well as a walkthrough of a demo. Ideally, the telemedicine platform should be intuitive to use. A good platform should not have more than three steps between logging on and speaking with a patient.
You also need to make sure that the telemedicine Delray Beach FL platform you will choose is easy to use for patients. It is just as important for patients to easily navigate and use the telehealth platform. If you choose a platform that is too difficult to learn or use, patients will opt out of using it, something that can lead to loss of business.